Contact

Write to us any time at hello@apotiq1613.com. A real person on the APOTIQ team reviews every message. We do our best to reply within two business days, Monday through Friday, excluding US and Korean public holidays.

To help us route your message and respond faster, please include the topic of your inquiry in the subject line.

What we can help with

Orders & shipping

APOTIQ 1613 products are sold and fulfilled by Amazon. Order status, tracking, cancellations, address changes, and delivery problems are resolved fastest through your Amazon order page. If Amazon support has not resolved your issue, write to us and we will follow up.

Returns & exchanges

Returns are processed under Amazon’s standard policy. See our Return Policy page for the step-by-step. For unresolved issues, contact us directly.

Product questions

Ingredient detail, suitability for your skin type, allergen sensitivities, routine guidance — we are happy to help you find the right APOTIQ formula. Please share any relevant skin concerns and we will respond with care.

Press & editorial

Sample requests, interview enquiries, and editorial collaborations — write with the publication, deadline, and a brief on the story.

Partnerships

Retail, wholesale, dermatology, and clinical partnerships — please outline who you are, what you have in mind, and how you would like APOTIQ involved.

Where to find us